About
MISSION
We will lead a bright future by creating brimful emotion
with services that link ideas.
Please let us know your expected thoughts and wishes.
We are challenging every day to improve our service quality so that we can create not “satisfaction” as expected but “excitement” that exceeds expectations.
Please consult with ITSUWA.
STYLE
Be a producer!
Daily challenges
Increase the value
Close cooperation
Let’s create smiles!
Keep a promise
We will begin what we can do in anticipation of evolution
of people and society toward the 22nd century.
Today, our society and lives are changing dramatically, but what kind of future do we see ahead of us? Changes that seem trivial in everyday life. But what kind of society is waiting for that extension? What kind of society will be like in the 22nd century, many decades from now, and by then what will happen? It may seem ridiculous, but we are seriously thinking. Society, economy, business, science and healthcare, our lives, and the global environment. From small changes to major changes. Take both good and bad things positively. We are now preparing to find what we can do as a trading company in the midst of change and to help society as much as possible. We aim to become a “22nd Century Enterprise.”
For example…
Living
Living together
with robots
To a common one that anyone can travel in space / Zero Traffic Accidents with Fully Automatic Driving / Communication speed is still beyond 10G
Science and Medical
Cyborg becomes
commonplace
Lead to zero cancer mortality / Into space in the living sphere due to its migration to Mars / Life expectancy of human reaches 120 years
Global
Environment
Natural destruction and
human survival crisis
Global warming and frequent occurrence of natural disasters / Decline in harvest and food decline problem / Wildlife extinction accelerated
Chain of coexistence, creation, and value
Please look forward to ITSUWA Road to ITSUWA Road to NEXT planning
KNOWING
Be familiarwith
the market
ABUNDANCE
Wide range ofproducts
and services
NEVER
GIVE UP
Never give up
DISTRIBUTION
Global
distribution
OPERATION
POWER
Operational
ability
KNOWING
Knowing the market as well as
import / export situation of each country.
To date, we have dealt with a variety of distributor-manufacturers and have built strong relationships with them. The services and products we handle are diverse and substantial, and our strong relationships with our partners enable us to quickly obtain a variety of product information, and with our expertise, we are able to propose the best services and products to meet our customers’ needs. We are also well versed in the import/export situation in each country, so we do not merely supply products, but also propose commercial products from new regions and new business models.
ABUNDANCE
A wide variety of quality
products and services
We have a wide range of products and services to offer. Not only do we have a full lineup of products and services, but we also have a ‘quality assurance departmentʼ that provides superior quality products, whether sold by ourselves or by other companies, and responds quickly to any product anomalies that may occur. We also provide guidance to our overseas suppliers to ensure that recurrences are prevented and to reduce the burden on our customers.
NEVER GIVE UP
Never give up, be sincere.
We take your requests and propose the
“best” solution.
We believe that a good business transaction is one that “makes the customer happy. We are sincere to our customers, understand their requests, and propose the most suitable products and services by making full use of our network and expertise. We also take on the challenge of handling new products that our customers are looking for without giving up. We also aim for customer satisfaction with our speedy response and small footwork.
DISTRIBUTION
Connecting the world
Distribution hubs in each country,
Aiming for global distribution
In Japan, we have six bases, including the Osaka head office, sales offices in Tokyo and Hiroshima, and distribution centers in Higashi Osaka, Hyogo, and Tochigi, and we have a follow-up system in place. Overseas, we have offices in Hong Kong, Dongguan (China), Shanghai, Singapore, Manila, Bangkok, Hanoi (Vietnam), Ho Chi Minh City (Vietnam), and the U.S. We aim to distribute high-quality products and services on a global scale through the procurement channels and networks we have built.
OPERATION POWER
Promoting the achievement of objectives
Operational Strengths
We have a proven track record of providing procurement and logistics services on behalf of major consumer electronics manufacturers since our establishment. We have the operational capability to handle all operations on behalf of our customers, from ordering and receiving parts and materials to import/export procedures, delivery date management, etc., until delivery to the customer’s production plant, and to promote the achievement of the objectives. We also promptly respond to customer support, delivery date adjustment, and quality response on site, as well as investigation and coordination of alternative product arrangements in the event of quality problems.